Shipping Policy

If you just received a shipment notification, please allow 2 working days for the tracking information to update.

When will I get my order?

Your orders shall be shipped out from our warehouse located at: Viet Nam, China and United State.

We proudly offer worldwide shipping via USPS, DHL eCommerce, Fed Express, DHL Express,  Yun Express

Please kindly note your order will be processed for stocking, packing and shipping to your address that you provide to us. We shall commit about delivery time to you as table below:

LOCATIONCommitment processing timeCommitment delivery timeCommitment timeframe
North America region (excluded Mexico)5 – 10 Days10 – 12 Days15 – 25 Days
Europe & UK5 – 10 Days15 – 20 Days20 – 30 Days
Australia, New Zealand, Chile and other regions5 – 10 Days15 – 20 Days20 – 30 Days

Please kindly note that we shall not provide services to: South Asia (except India), Western Asia and Africa countries and other countries listed in Singapore Designated Individuals and Entities.

If you have any questions or comments, please do not hesitate to contact us through:

Email: [email protected]

United Kingdom: SHOOZ GLOBAL LIMITED – 85 Great Portland Street, First Floor London W1W 7LT United Kingdom

Singapore: SHOOZ GLOBAL PTE. LTD. – 68 Circular Road #02-01, 049422, Singapore